I received an absolute superb service from Duke at MBLN. My experience was so pleasant that I will never return to fletcher jones. We finished the process with Mr. Shawn who was an absolute class act. Everyone was very honest. I appreciate everyone's help.

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I brought my E300 2017 for checking my sensor radar error message and after 3 days the manager himself, Edgar Ceniceros, came up with the conclusion that my car hit something while there's not a single scratch on the car and made the sensor acting funky. He said I need to pay $1600 for the repair. He also recommended me to claim with my insurance company about that without thinking that the premium will go up in this case. I was so unhappy with his decision and brought my car to Mercedes Benz of Long Beach for second opinion and I was ready to pay if they said the same thing. All the people at Long Beach was so nice, they tried to figured out the problem and kept me update all the time. Finally, they told me that some technical issues about my car and that was under warranty because I didn't do anything damage my car. I don't know if Edgar has been educated properly about this field but seem like he did try to rip me off and I'm sure even if I paid, the problem still persisted because of his immature decision. By the way, I forgot to mention they failed to fix my navigation problem 2 times until I called Mercedes Benz USA to ask Justin ( the manager ) for help. I bought 2 car at Laguna Niguel and wish I could turn back time to do someplace else. Big upset with Laguna Niguel team of service.

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I bought a used car from Sean Haifi. He was very helpful. I didn't have to be in the dealership long. I found a wonderful clean car. My car runs great. Thanks for a great experience.

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