5 STAR Member Benefits
Mercedes-Benz of Laguna Niguel has been continuously serving Southern California since 1973. Because of our experience, size, and dedication to delivering Five Star Service, we understand what is important to our clients and are dedicated to delivering excellence every day. As a STAR Member of Mercedes-Benz of Laguna Niguel you’ll receive the following exclusive benefits:
Free Loan Car
When you schedule a service or maintenance appointment, you’ll receive a complimentary Mercedes-Benz loan car. We’ll make sure the car is ready to go upon your arrival to get you on your way. Contact our Service Appointment Coordinator to schedule your next appointment at (949) 347-3860.
Free Car Wash
STAR Members enjoy the benefit and savings of unlimited complimentary car washes Tuesday through Friday, 9:00am to 1:00pm and Saturday, 8:00am to 12:00pm.
Zero Wait Guarantee
Another valuable Member benefit is our exclusive "Zero Wait" service guarantee, implemented because we value our customers' time. With an Appointment, when dropping off or picking up your vehicle for service, our staff will have you in and out of the dealership in ten minutes or less - guaranteed.
Free Roadside Service
Peace of mind is often invaluable. So know when you purchase from Mercedes-Benz of Laguna Niguel your 5 Star Membership entitles you to complimentary 24-hour roadside assistance. For complete details and exclusions see dealer.
Guest Lounge
STAR Members are welcome to relax in our Star Lounge, where they can enjoy refreshments like Starbucks brewed coffee while staying productive. Our Lounge features high speed Wi-Fi to stay current on the day's events and includes quiet individual workstations to conduct business. The Lounge is equipped with Plasma TVs for your viewing pleasure and one strictly dedicated to the Service Department to keep tabs on our Master Certified Technicians.
Children’s Area
Our "Jr. Star Lounge" is adjacent to our guest lounge and provides a secure, visible, and quiet area for children to play, read, or just watch TV.
Boutique
The Accessories Boutique is a great opportunity to shop for the latest Mercedes-Benz merchandise and apparel. We also offer a wide array of vehicle accessories to customize your dream car. Also, you will receive special discounts off Boutique merchandise by presenting your STAR Membership Card.
Delivering Five Star Service at One Star Drive